1. Act -- Do something. In the face of hatred or a hate crime, apathy will be interpreted as acceptance -- by the haters, the public and, worse, the victim. Decency must be exercised, too. If it isn't, hate invariably persists.

2. Unite -- Call a friend or co-worker. Organize a group of allies from churches, schools, labor unions and other civic sources. Create a diverse coalition. Gather ideas from everyone and delegate the work.

3. Support the Victims -- Let them know you care. Set up a neighbor watch. help them through the judicial system. hate victims are especially vulnerable, fearful and alone. If you're a victim, report every incident and ask for help.

4. Do Your Homework -- Determine if a hate group is involved and research its symbols and agenda. Seek advice from anti-hate organizations. Accurate information can then be spread from pulpits, forums, and news stories.

5. Create an Alternative -- Do NOT attend a hate rally. Find another outlet for anger and frustration and people's desire to do something. Find a news hook, like a "hate-free zone." Involve children. Call the media.

6. Speak Up -- You, too, have a 1st Amendment right. Hate must be exposed and denounced. Buy an ad. Help news organizations achieve balance and depth. Do not debate hate mongers in conflict-driven shows.

7. Lobby Leaders -- Persuade politicians, police and business leaders to take a stand against hate. Early action creates a positive reputation for their community.

8. Look Long-Range -- Create a "bias response" team. Hold annual events, such as a parade or culture fair to celebrate your community's diversity and harmony. Build something the community needs. Get kids involved. Create a Web site.

9. Teach Tolerance -- Bias is learned early, and schools are one place where children of different cultures can be influenced. Sponsor an "I have a dream" contest. Target youths who may be tempted by Skinheads or other hate groups.

10. Dig Deeper -- Look into issues that divide us -- economic depression, immigration, affirmative action, sexual orientation. Work against discrimination in housing, employment and education. Create a human relations network. Create forums for open, honest discussion and nonviolent resolution. Strive to create a tolerant community.